Automated Guides (Smart Guides)

Merlin can bring up guides every time a user goes to a particular page or clicks on a button.

Create Consistency

Ensure that every single time someone on your team does a task, they are taken through step by step, ensuring that business critical jobs are always done to a high standard.

Metrics on your workflows

Because you are bringing up these guides every time, we can give you metrics on everything from who has done the most guides, how long they took on average and which times of day they are mainly done at. You can drill down into the data however you would like.

Change Management that's automatic

No more worrying about people using the old process or the old tool. Ensure that your team have moved automatically by taking them through the new workflow every time for the first few goes.
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