Merlin Guides | Employee Training Assistant

More useful metrics than every LMS

You're not taking people out of the process and you're learning about how they use software.

Get really into the data

Merlin records details about which of your teammates is doing which guides, how long they took, what time of day. You can fully drill down into all the information if you'd like.

A better understanding of impact

Not only are you able to show when people need the most help, but people review every time they do a guide. Meaning that you know which guides are the most impactful and which ones need to be redone or improved.

Not just viewing metrics

With Merlin users aren't just learning inside a separate help center or LMS. They are learning as they do the process, which means the metrics you get are process metrics not just learning ones.

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